Please Call Us if you have any questions on 01903 235347

Admission Procedure

Prior to admission to Willett Lodge you and your relatives are invited to visit us and meet the staff on duty. A pre-admission assessment will be carried out by the Home Manager or Deputy Manager to ensure that we can meet all your nursing needs. (Copies of this assessment form are available on request).
When you arrive at Willett Lodge you will be shown to the room you or your relatives have selected. All rooms have a wardrobe, chest of drawers and a bedside cabinet with a lockable drawer, for your personal belongings as well as a safe. All our rooms also have a nurse call system so you can call a nurse at any time.
Every room has a remote controlled television and the room can be individually heated to your requirements using the thermostat on the wall or the radiator. This will be done for you by a member of staff. Linen is provided and all furnishings and fabrics in your room are fire retardant. You are very welcome to bring in with you small items of furniture such as pictures and ornaments. Furniture must meet fire regulations with a kite mark.
All rooms also have internet wifi connection.
Emergency Admission
An Emergency Admission can be accepted providing the person or agency referring the resident is able to provide sufficient information for the Nurse in Charge to determine that the prospective resident has needs broadly within the services and facilities offered by us. The emergency agreement will state that the admission is short term and the placement could only become long term after a full assessment and review is carried out. The Nurse in Charge will come and discuss any concerns you may have. Your medicines will be collected at this time and safely stored. These will be given to you by a Nurse when they are due. We take responsibility for all repeat prescriptions while you are with us. A member of staff will help you unpack and make you comfortable. The laundry personnel will document items of clothing brought into the care home.
SMART CARE_acronym graphic 27 July 2020

What is SMART CARE?

Sincere care
Caring driven by years and years of experience and listening to what our residents want and need then delivering it through a desire to create the best Nursing and Residential care home experience possible.
Meaningful

Our residents’ lives are important. Wherever possible, we make sure their lives continue to be meaningful – and that they are important, whilst still maintaining control of their decision-making and lives.

We embrace independence and ensure our residents do too.

Activities
Activities are a huge part of everyday life at the Willett Lodge Nursing Care Home and we are focused on providing quality activities and entertainment. Every resident will have their own understanding about what is a meaningful activity to them – so we embrace this and create something individual wherever possible. Our loving teams of staff get to know what is right for each resident – whether it be reading, gardening or something else entirely – the aim is to ensure residents enjoy themselves, relax and continue to be stimulated.
Relationships

Relationships are everything in life and having fruitful ones based on understanding and caring only creates a better life, never more so than for Nursing and Caring home residents. Our residents put their trust in us to keep them safe, well and loved. We embrace the words CARE and HOME, focusing on delivering that every day.

Trust
Our residents are their families and other loved ones – trust us to deliver the very best of care and provide a stimulating, safe and loving home – a place they enjoy living at – a place that makes them feel secure, a place that is staffed by teams of people they trust – and more than anything – a place they feel proud to call: HOME.

Our People - An Overview

People are at the heart of everything we do. Our hugely trusted specialist teams, (care staff, cooks and chefs, cleaners, admin staff, managers, entertainers, owners etc…) all deliver the very best experience possible putting it at the very centre of everything we do.

Our People -
So Valued

Our People - So Valued

Our staff are valued and hugely appreciated. We embrace diversity and look to support each and every member of our team in every way we can providing the things
they require to deliver caring and a safe and productive environment.
Training is comprehensive and on-going ensuring they have the personal skills and knowledge to be the best they can be.

Come On In

Family, friends and visitors play important roles in our residents’ lives. We welcome visits…
whether it’s just a quiet sit down – or perhaps participating in an activity or two!
Nursing and Dementia Care Homes in Worthing

Our Food Is
Delicious and Nutritious

We ensure that mealtimes and snack times are something to be looked forward to.
We ensure that our food is delicious, nutritious and different every day. A great variety of dishes are on offer. If resident’s have any particular dietary requirement, we will cater for this wherever possible.
Nursing and Dementia Care Homes in Worthing food