Choosing a care home for someone you love is an important decision. Visiting in person gives you an opportunity to meet the team, explore the surroundings and discuss what matters most to your family.

Before your visit, make a short list of your loved one’s needs, preferences and daily routines. Favourite activities, food preferences and familiar comforts can be just as important to discuss as practical care requirements.

During your visit, useful questions include:

• How will care be tailored to my relative’s needs?
• How are families involved in decisions and kept informed?
• What activities and opportunities for companionship are available?
• What happens if care needs change?
• What are the fees, and what do they include?

Take time to notice the atmosphere and how staff interact with residents. You should feel comfortable asking questions and discussing any concerns.

At Willett Lodge in Worthing, we welcome families to visit and discuss their care needs.

To arrange a visit, call 01903 235347 or contact us through our website.